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Why Do Trees Fall Down

Why Do Trees Fall Down?

If you’ve seen one tree toppled by high winds while another similar tree in the same yard weathered the storm you may be asking yourself, Why Do Trees Fall Down? In the case of trees uprooting, you can almost always blame it on the roots. A tree’s root system serves multiple purposes. Its 2 most important jobs are to absorb water and nutrients from the soil and to act as the tree’s anchor, keeping the…

April 7, 2017 2 Comments More
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We will gladly recommend them to our neighbors.

All interactions with RTEC from our original meeting with Ben Gotch through the final removal of the tree and "grinding" of the stump were professional and pleasant. We will gladly recommend them to our neighbors. Thanks, RTEC. - Lorraine

Lorraine H. | Annandale, VA

tree service
5.0
2017-06-07T10:07:42+00:00

Lorraine H. | Annandale, VA

All interactions with RTEC from our original meeting with Ben Gotch through the final removal of the tree and "grinding" of the stump were professional and pleasant.

Ben was great at identifying the problem. I will continue to use them in the future.

My experience was great from scheduling, to meeting with Ben Gotch, the aborist, to the service provided. I particularly liked that they cleaned up my yard even the branches that had previously come down in the storm. They are coming back to spray two dogwoods that we have and Ben was great at identifying the problem. I will continue to use them in the future.

Nancy R. | Falls Church, VA

tree service
5.0
2017-06-07T10:00:35+00:00

Nancy R. | Falls Church, VA

Ben was great at identifying the problem. I will continue to use them in the future.

They worked non-stop for 6.5 hours on July 4th!

We had a tree fall on our house (through one wall + substantial damage to the roof, including 6 large holes) on late afternoon July 3rd.  I called RTEC because they had done a great job pruning our trees in the past.  The receptionist tracked down a manager and he was at our house within 30 minutes of the call.   He assessed the situation in a thunderstorm and arranged to have a crew out at first light.  It was a very treacherous situation, our house is on a steep hill and it was a very large tree that pierced one wall and was dangling from the roof in front of several windows.  To make it trickier the limbs were intertwined with the roof trusses. They worked non-stop for 6.5 hours on July 4th to surgically extract the tree without doing any further damage to the house or to the plants or HVAC units below.  They returned after the weekend to clean up the debris and remove 6 other trees that fell.  They also coordinated with the insurance company, which was a big relief given all the other things we had to worry about.  Absolutely fantastic customer service, very professional pleasure to work with them.  Highly recommend!!

Steve | McLean, Va

tree service
5.0
2016-05-18T09:36:57+00:00

Steve | McLean, Va

We had a tree fall on our house (through one wall + substantial damage to the roof, including 6 large holes) on late afternoon July 3rd.  I called RTEC because they had done a great job pruning our trees in the past.  The receptionist tracked down a manager and he was at our house within 30 minutes of the call.   He assessed the situation in a thunderstorm and arranged to have a crew out at first light.  It was a very treacherous situation, our house is on a steep hill and it was a very large tree that pierced one wall and was dangling from the roof in front of several windows.  To make it trickier the limbs were intertwined with the roof trusses. They worked non-stop for 6.5 hours on July 4th to surgically extract the tree without doing any further damage to the house or to the plants or HVAC units below.  They returned after the weekend to clean up the debris and remove 6 other trees that fell.  They also coordinated with the insurance company, which was a big relief given all the other things we had to worry about.  Absolutely fantastic customer service, very professional pleasure to work with them.  Highly recommend!!

We’ve been a regular customer since we moved here!

We've been a regular customer since we moved here. I appreciate the complimentary winter assessments and recommendations for the next year. This year we had our elm pruned and cleared of damaged branches as well as the accumulated dead branches on the ground. I also appreciate their mission to care for trees and not damage the trees while caring for them, such as climbing with spikes to trim them

Miki | Falls Church, Va

tree service
5.0
2016-05-18T09:29:47+00:00

Miki | Falls Church, Va

We've been a regular customer since we moved here. I appreciate the complimentary winter assessments and recommendations for the next year. This year we had our elm pruned and cleared of damaged branches as well as the accumulated dead branches on the ground. I also appreciate their mission to care for trees and not damage the trees while caring for them, such as climbing with spikes to trim them

We are big fans of RTEC

We are big fans of RTEC. They keep our trees healthy and happy and they do what they say when they say they will do it. I cannot recommend them more highly.

Scott S. | Arlington, VA

tree service
5.0
2017-06-07T09:38:56+00:00

Scott S. | Arlington, VA

We are big fans of RTEC. They keep our trees healthy and happy and they do what they say when they say they will do it. I cannot recommend them more highly.

RTEC Treecare was terrific!

RTEC Treecare was terrific.  We have worked with other tree companies in the past and had problems, including no-shows and last minute cancellations by them since our job was small.  With RTEC, however, the whole process was simple start to finish.

I contacted them by email, they got back in touch with me quickly to schedule am arborist to come look at the the job.  We met, talked, and I showed him what we needed to have done and asked his opinion.  He didn't try to upsell me on anything.  The next day he sent  a simple and clear (as well as reasonably priced) proposal back to me.  As soon as I signed it, we determined a date for the work to be done.  The 2-man  team that came to perform the work was on time, efficient, polite, and did a great job. They took good safety precautions (both for our yard and for themselves.) They also left the yard looking cleaner than when they found it!  They were great and our trimmed tree is happy and healthy -- and better off for the work they performed.

My only note is that if you live in a rowhouse like ours or a downtown neighborhood with crummy parking, when you are making the appointment, ask the person to write down that a smaller truck is needed.  The team brought the big truck and lucked into parking, but if they hadn't, it could have been a problem.

JB | Washington, DC

tree service
5.0
2016-05-18T09:45:52+00:00

JB | Washington, DC

RTEC Treecare was terrific.  We have worked with other tree companies in the past and had problems, including no-shows and last minute cancellations by them since our job was small.  With RTEC, however, the whole process was simple start to finish. I contacted them by email, they got back in touch with me quickly to schedule am arborist to come look at the the job.  We met, talked, and I showed him what we needed to have done and asked his opinion.  He didn't try to upsell me on anything.  The next day he sent  a simple and clear (as well as reasonably priced) proposal back to me.  As soon as I signed it, we determined a date for the work to be done.  The 2-man  team that came to perform the work was on time, efficient, polite, and did a great job. They took good safety precautions (both for our yard and for themselves.) They also left the yard looking cleaner than when they found it!  They were great and our trimmed tree is happy and healthy -- and better off for the work they performed. My only note is that if you live in a rowhouse like ours or a downtown neighborhood with crummy parking, when you are making the appointment, ask the person to write down that a smaller truck is needed.  The team brought the big truck and lucked into parking, but if they hadn't, it could have been a problem.

These guys were great!


These guys were great!  At the walk-thru, the arborist spent a lot of time with us trying to find a sensible solution to a 3-tree problem and came up with a workable strategy for all three tress that was the best cost/result compromise of any of the bids we got on the job.  Was it the cheapest bid?  No, it was a little bit higher, but after having 3 contractors come out to do estimates, they were the ones who did the most careful review of the situation and did the most to gain my trust.

I appreciated the line-item proposal that fully detailed the work to be done to each of the trees and also detailed what we needed to do in terms of permissions/approvals before they came on site.  It was a refreshing change from, "Prune three trees at [address] for $XXXX."

RETC did a fabulous job, the crew was very professional and, much to my embarrassment, they left the site tidier than they found it :)




C. K. | Reston, Va

tree service
5.0
2016-05-18T09:30:35+00:00

C. K. | Reston, Va

These guys were great!  At the walk-thru, the arborist spent a lot of time with us trying to find a sensible solution to a 3-tree problem and came up with a workable strategy for all three tress that was the best cost/result compromise of any of the bids we got on the job.  Was it the cheapest bid?  No, it was a little bit higher, but after having 3 contractors come out to do estimates, they were the ones who did the most careful review of the situation and did the most to gain my trust. I appreciated the line-item proposal that fully detailed the work to be done to each of the trees and also detailed what we needed to do in terms of permissions/approvals before they came on site.  It was a refreshing change from, "Prune three trees at [address] for $XXXX." RETC did a fabulous job, the crew was very professional and, much to my embarrassment, they left the site tidier than they found it :)

The most professional tree service I have ever used.

RTEC Tree care is the most professional tree service I have ever used. The arborist Ben Gotch really knows his stuff when it comes to trees and the tree trimming crews are just as talented. There equipment is top of the line and the crew is very safety conscious.
Stop here if your looking for a real professional tree service.

Fred | Falls Church, Va

tree service
5.0
2016-05-18T09:38:29+00:00

Fred | Falls Church, Va

RTEC Tree care is the most professional tree service I have ever used. The arborist Ben Gotch really knows his stuff when it comes to trees and the tree trimming crews are just as talented. There equipment is top of the line and the crew is very safety conscious. Stop here if your looking for a real professional tree service.

Entire staff has always been pleasant to work with

The technician arrives when scheduled and goes straight to work. The stimulants used have kept my trees thriving and the pruning is done with great care. My trees are inspected and they make recommendations for any work needed. Entire staff has always been pleasant to work with

Jennifer D. | McLean, VA

tree service
5.0
2017-06-07T09:58:42+00:00

Jennifer D. | McLean, VA

The technician arrives when scheduled and goes straight to work. The stimulants used have kept my trees thriving and the pruning is done with great care. My trees are inspected and they make recommendations for any work needed. Entire staff has always been pleasant to work with

RTEC provides friendly, reliable, knowledgeable, and responsive service.

RTEC provides friendly, reliable, knowledgeable, and responsive service. We very much enjoy working with our personal RTEC arborist and the technicians who come to inspect and treat our trees and shrubs. Their back-office folks are also accessible and good to work with. Just this week they did a great job trimming our large, beautiful oak tree which is a key part of our back yard. The RTEC team has kept our trees and shrubs healthy and looking good for years. Thanks!

William R. | Arlington, VA

tree service
5.0
2017-06-07T10:01:47+00:00

William R. | Arlington, VA

RTEC provides friendly, reliable, knowledgeable, and responsive service. We very much enjoy working with our personal RTEC arborist and the technicians who come to inspect and treat our trees and shrubs.

They are careful to recommend treatment options that are safe for the kids.

RTEC has been taking care of our trees and shrubs for the 2 years. They have done a wonderful job. They take care to not over treat and are careful to recommend treatment options that are safe for the kids.

Hunter C. | Falls Church, VA

tree service
4.0
2017-06-07T09:55:05+00:00

Hunter C. | Falls Church, VA

RTEC has been taking care of our trees and shrubs for the 2 years. They have done a wonderful job. They take care to not over treat and are careful to recommend treatment options that are safe for the kids.

RTEC has very professional, high quality, timely services.


I have been a customer for several years. RTEC has very professional, high quality, timely services. The prices are much more than the numerous "drive by" tree care quotes I get, but I am are very satisfied with the value of the arborists' recommendations and crews' implementation of trimming, feeding, disease prevention. We appreciate the cooperation from RTEC about our special requests for trimming and near property lines.




Elly | Centreville, Va

tree service
4.0
2016-05-18T09:28:38+00:00

Elly | Centreville, Va

I have been a customer for several years. RTEC has very professional, high quality, timely services. The prices are much more than the numerous "drive by" tree care quotes I get, but I am are very satisfied with the value of the arborists' recommendations and crews' implementation of trimming, feeding, disease prevention. We appreciate the cooperation from RTEC about our special requests for trimming and near property lines.

I am so glad we decided to use RTEC Treecare!

I am so glad we decided to use RTEC Treecare! Our tree had power lines running through it and we wanted to be sure that it was taken down safely and properly. From the moment we booked our appointment for an estimate to the completion of the job everything was done in a such a professional and efficient manner. The entire experience, including the communication, was seamless! I HIGHLY recommend their service.

Mindy S | Fairfax, VA

tree service
5.0
2017-06-07T10:05:11+00:00

Mindy S | Fairfax, VA

From the moment we booked our appointment for an estimate to the completion of the job everything was done in a such a professional and efficient manner. The entire experience, including the communication, was seamless! I HIGHLY recommend their service.

They coordinated with the electric company and my neighbors.

My property had not seen tree wok in nearly 20 years.  Lots to be done, cutting down of entire dead trees, extensive trimming, cutting out old Christmas lights and preventiave care against bugs that were destoying my camelia.  They coordinated with the electric company and my neighbors.  The work was done in a tiemly fashion and everything was cleaned up.  Call and ask for Ben

KS | Alexandria, Va

tree service
5.0
2016-05-18T09:37:50+00:00

KS | Alexandria, Va

My property had not seen tree wok in nearly 20 years.  Lots to be done, cutting down of entire dead trees, extensive trimming, cutting out old Christmas lights and preventiave care against bugs that were destoying my camelia.  They coordinated with the electric company and my neighbors.  The work was done in a tiemly fashion and everything was cleaned up.  Call and ask for Ben

We had excellent service and the work was completed to our satisfaction.

We had excellent service and the work was completed to our satisfaction.

James H. | Springfield, VA

tree service
5.0
2017-06-07T10:02:48+00:00

James H. | Springfield, VA

We had excellent service and the work was completed to our satisfaction.

I give them two thumbs up in addition to the 5 star rating!

These folks are so professional, on time and reasonably priced. I found them online this Spring when we had some major landscaping done in our yard and several mature trees were attacked by the infamous tent caterpillars (those things devour everything in their path!). RTEC came in, analyzed the issue, and even did some work for free on a tree we didn't notice had same issues. I give them two thumbs up in addition to the 5 star rating!

Lisa | Alexandria, Va

tree service
5.0
2016-05-18T09:54:51+00:00

Lisa | Alexandria, Va

These folks are so professional, on time and reasonably priced. I found them online this Spring when we had some major landscaping done in our yard and several mature trees were attacked by the infamous tent caterpillars (those things devour everything in their path!). RTEC came in, analyzed the issue, and even did some work for free on a tree we didn't notice had same issues. I give them two thumbs up in addition to the 5 star rating!

Best of all, our trees look great!

Our experience with Rtec Treecare was excellent. The arborist, Ben, the office staff, and the crew were all very professional and knowledgeable.  They were very responsive to any questions and concerns that we had and all the work was completed on the day specified. Best of all, our trees look great. I would certainly recommend them and will definitely be using them again.

Anne | McLean, Va

tree service
5.0
2016-05-18T09:42:15+00:00

Anne | McLean, Va

Our experience with Rtec Treecare was excellent. The arborist, Ben, the office staff, and the crew were all very professional and knowledgeable.  They were very responsive to any questions and concerns that we had and all the work was completed on the day specified. Best of all, our trees look great. I would certainly recommend them and will definitely be using them again.

The trees look great and have obviously enjoyed the haircut they got. Thank you RTEC!

We have used RTEC a couple of times in the last three years and were very happy with the service. Ben and his team are very knowledgeable, up to date with the science of trees, and, most importantly, listen carefully and truly care. They pruned the trees on my property with an eye to both the trees' health and the aesthetics, offered excellent advice and performed physically dangerous and difficult work with great efficiency and professionalism.

The trees look great and have obviously enjoyed the haircut they got. Thank you RTEC!

Ivan L. | Falls Church, VA

tree service
5.0
2017-06-07T09:56:09+00:00

Ivan L. | Falls Church, VA

They pruned the trees on my property with an eye to both the trees' health and the aesthetics, offered excellent advice and performed physically dangerous and difficult work with great efficiency and professionalism.

What a great service! Dan even sent pictures of the root zone when I asked.

RTEC's Arborist Dan came out to my property to look at my Japanese Maple.
I love the tree so much and Dan was able to spot a girdling root at the base. He dispatched his team a couple of days after I signed the contract.
I wasn't home when they did the service and was happy to see the yard clean when I came from work that afternoon.
What a great service! Dan even sent pictures of the root zone when I asked.

Meghan | Falls Church, Va

tree service
5.0
2016-05-18T09:41:28+00:00

Meghan | Falls Church, Va

RTEC's Arborist Dan came out to my property to look at my Japanese Maple. I love the tree so much and Dan was able to spot a girdling root at the base. He dispatched his team a couple of days after I signed the contract. I wasn't home when they did the service and was happy to see the yard clean when I came from work that afternoon. What a great service! Dan even sent pictures of the root zone when I asked.

We will use them again for any required tree services

The RTEC crew arrived promptly and did the required work in a timely and professional manner. This was the first time we had used the company's services and will use them again for any required tree services.

Keith K. | Falls Church, VA

tree service
4.0
2017-06-07T10:10:26+00:00

Keith K. | Falls Church, VA

The RTEC crew arrived promptly and did the required work in a timely and professional manner. This was the first time we had used the company's services and will use them again for any required tree services.

I especially like that their knowledge of trees helped to preserve as much of the old tree as possible.

We were very happy with RETC's treecare work. They were professional, thorough and prompt. I especially like that their knowledge of trees helped to preserve as much of the old tree as possible.

Unyong K. | Arlington, VA

tree service
5.0
2017-06-07T10:08:32+00:00

Unyong K. | Arlington, VA

We were very happy with RETC's treecare work. They were professional, thorough and prompt. I especially like that their knowledge of trees helped to preserve as much of the old tree as possible.

I recommend this company!

I had a very good experience with RTEC Treecare. The provide professional, prompt service, and they gave me smart advice about various trees in my yard that needed trimming -- very happy to have cleaned out some dead branches that could have caused damage to roof and windows. I recommend this company.

Lisa | Alexandria, Va

tree service
5.0
2016-05-18T09:44:08+00:00

Lisa | Alexandria, Va

I had a very good experience with RTEC Treecare. The provide professional, prompt service, and they gave me smart advice about various trees in my yard that needed trimming -- very happy to have cleaned out some dead branches that could have caused damage to roof and windows. I recommend this company.

Ben is really knowledgeable and willing to work with you on prioritizing your maintenance if necessary.

Our second year working with RTEC for our tree maintenance. Ben is really knowledgeable and willing to work with you on prioritizing your maintenance if necessary. Work was completed as scheduled and on budget.

Jennifer H. | Falls Church, VA

tree service
5.0
2017-06-07T10:03:52+00:00

Jennifer H. | Falls Church, VA

Ben is really knowledgeable and willing to work with you on prioritizing your maintenance if necessary.

Super easy to self-schedule online, and offered honest advice and information – no hard sell.

Fortunately, I received a postcard in the mail right before we had a tree emergency outside our home. I researched several companies and was thrilled that I went with RTEC Treecare. Ben did his free consult as advertised - super easy to self-schedule online, and offered honest advice and information - no hard sell. The work had to be postponed once due to weather, but Ben and the other staff kept in touch to keep me posted and reschedule. The team that came out to do the work was professional, wore all the appropriate safety gear, even used a leaf blower and rake to clean up debris in the yard. I would absolutely call them again to take care of my trees.

Carrie F. | Falls Church, VA

tree service
5.0
2017-06-07T09:58:03+00:00

Carrie F. | Falls Church, VA

Super easy to self-schedule online, and offered honest advice and information - no hard sell.

When they came out to complete the job the men were professional, courteous, and efficient.

I hired RTEC to take down a tree infront of my townhome that was looking at least half dead after my neighbor's referral told me the tree was fine but had no real explanation as to why a third of the leaves didn't grow back since last year and another third of the leaves present looked dead hanging on the limbs next to a few bright green leaves left. RTEC's arborist explained the likely scenarios of what caused this plus how the tree had probably outgrown the little lot it had to grow because the previous owners overfed it. It was bigger than the rest of the trees on the block planted at the same time. When they came out to complete the job the men were professional, courteous, and efficient. They were nice about moving their equipment out of the way of neighbors getting in and out of the tight area and cleaning up on my driveway and neighboring driveways where it couldn't be avoided to have some sawdust spreading around. They left my front plot looking clean and ready for fall planting. They also left me a couple extra bags of soil to put down after I apply a weed control agent later.

Diane | Falls Church, Va

tree service
4.0
2016-05-18T09:47:41+00:00

Diane | Falls Church, Va

I hired RTEC to take down a tree infront of my townhome that was looking at least half dead after my neighbor's referral told me the tree was fine but had no real explanation as to why a third of the leaves didn't grow back since last year and another third of the leaves present looked dead hanging on the limbs next to a few bright green leaves left. RTEC's arborist explained the likely scenarios of what caused this plus how the tree had probably outgrown the little lot it had to grow because the previous owners overfed it. It was bigger than the rest of the trees on the block planted at the same time. When they came out to complete the job the men were professional, courteous, and efficient. They were nice about moving their equipment out of the way of neighbors getting in and out of the tight area and cleaning up on my driveway and neighboring driveways where it couldn't be avoided to have some sawdust spreading around. They left my front plot looking clean and ready for fall planting. They also left me a couple extra bags of soil to put down after I apply a weed control agent later.

They gave us great advice!

I am a Pastor at Barcroft Bible Church in Fairfax, Virginia and RTEC Tree Care has done some great work  for us.  Between January and March of this year, RTEC has pruned a number of trees on our entry lane and over 12 trees on our property.  When their team showed up they were very courteous  and they worked very hard.  They gave us great advice on how to improve the looks of our property and then they made our trees so much more attractive.  They came back several times and continued their great work.  We as a church were very appreciative of their work.  Our Deacons had pet projects that they wanted to do for years on some of our trees and RTEC did exactly what they wanted and even more.  Thanks guys for a great job well done.

Patrick | Manassas, Va

tree service
5.0
2016-05-18T09:43:10+00:00

Patrick | Manassas, Va

I am a Pastor at Barcroft Bible Church in Fairfax, Virginia and RTEC Tree Care has done some great work  for us.  Between January and March of this year, RTEC has pruned a number of trees on our entry lane and over 12 trees on our property.  When their team showed up they were very courteous  and they worked very hard.  They gave us great advice on how to improve the looks of our property and then they made our trees so much more attractive.  They came back several times and continued their great work.  We as a church were very appreciative of their work.  Our Deacons had pet projects that they wanted to do for years on some of our trees and RTEC did exactly what they wanted and even more.  Thanks guys for a great job well done.

Very responsible and professional in their approach.

I was very pleased with the detailed estimate and discussion that lead to me selecting RTEC. Their performance proved my instincts right. Very responsible and professional in their approach .

Val | Vienna, Va

tree service
5.0
2016-05-18T09:40:39+00:00

Val | Vienna, Va

I was very pleased with the detailed estimate and discussion that lead to me selecting RTEC. Their performance proved my instincts right. Very responsible and professional in their approach .

It was such a pleasure working with RTEC Treecare during a time of crisis


It was such a pleasure working with RTEC Treecare during a time of crisis - after the ice storm on December 9, a tree split in half and fell right in front of my house, totally blocking my front door.  They were able to get out to my house that day and clear the area to entering/exiting my house. The RTEC professionals I worked with - Ben, Kelly, and their crew - were so professional, friendly and kind during my time of need.  All of the individuals I worked with had a great customer service attitude.  I would recommend them to anyone who may need their services.




LW | Burke, Va

tree service
5.0
2016-05-18T09:39:15+00:00

LW | Burke, Va

It was such a pleasure working with RTEC Treecare during a time of crisis - after the ice storm on December 9, a tree split in half and fell right in front of my house, totally blocking my front door.  They were able to get out to my house that day and clear the area to entering/exiting my house. The RTEC professionals I worked with - Ben, Kelly, and their crew - were so professional, friendly and kind during my time of need.  All of the individuals I worked with had a great customer service attitude.  I would recommend them to anyone who may need their services.

Provide good advice and reliable service on tree nutrition and disease issues.

Provide good advice and reliable service on tree nutrition and disease issues.

Richard L. | Arlington, VA

tree service
5.0
2017-06-07T10:02:38+00:00

Richard L. | Arlington, VA

Provide good advice and reliable service on tree nutrition and disease issues.

It was a pleasure to work with Ben who is a polite, knowledgeable professional who clearly enjoys his work.


We moved into our home about a year ago and realized that one of the tall old sycamores near the street was rotting and would need to be removed.  The arborist,  Ben promptly met with us and explained that the tree had 2 fungi (which he showed us) and confirmed our suspicions.  At our request, he walked the property and explained the types of  trees we have and assessed the health of them.  Discovered we have a Canadian Hemlock and Ben showed us the insect evidence on the tree.  These trees are dying as they are prone to the wooly adelgid insect. Because the tree is beautiful and not that common, and the tree was able to be treated, we agreed to the tree injection that kills the insect. It was a pleasure to work with Ben who is a polite, knowledgeable professional who clearly enjoys his work.  No pressure to buy RTEC services.  Regarding the tree removal, the sycamore tree was near the power lines so RTEC coordinated with the utility company and had the utility company come to assess the work that would be done.  There was a delay in the tree removal but that was due to the utility company.  As far as to the actual work in  removing the tree, the crew was professional and removed the tall tree without any issues. They ensured the stump was ground down and cleaned up the area--just a little sawdust remaining.  Our neighbors echoed our assessment in  how quickly and professionally the work was done that day.  Regarding the hemlock treatment, RTEC has a process to notify neighbors if they are going to be on their property (a form is completed and the neighbor notified). Our neighbor appreciated the notification. On the day of the hemlock treatment, the person who was treating the tree, first knocked on our door to identify himself and explained what he was going to do and the time estimate (30 mins).  Again, polite, professional service.  We are highly impressed with the level of service, knowledge, and professionalism.  We are having RTEC treat our dogwoods in the spring.




MaryAnn | McLean, Va

tree service
5.0
2016-05-18T09:35:04+00:00

MaryAnn | McLean, Va

We moved into our home about a year ago and realized that one of the tall old sycamores near the street was rotting and would need to be removed.  The arborist,  Ben promptly met with us and explained that the tree had 2 fungi (which he showed us) and confirmed our suspicions.  At our request, he walked the property and explained the types of  trees we have and assessed the health of them.  Discovered we have a Canadian Hemlock and Ben showed us the insect evidence on the tree.  These trees are dying as they are prone to the wooly adelgid insect. Because the tree is beautiful and not that common, and the tree was able to be treated, we agreed to the tree injection that kills the insect. It was a pleasure to work with Ben who is a polite, knowledgeable professional who clearly enjoys his work.  No pressure to buy RTEC services.  Regarding the tree removal, the sycamore tree was near the power lines so RTEC coordinated with the utility company and had the utility company come to assess the work that would be done.  There was a delay in the tree removal but that was due to the utility company.  As far as to the actual work in  removing the tree, the crew was professional and removed the tall tree without any issues. They ensured the stump was ground down and cleaned up the area--just a little sawdust remaining.  Our neighbors echoed our assessment in  how quickly and professionally the work was done that day.  Regarding the hemlock treatment, RTEC has a process to notify neighbors if they are going to be on their property (a form is completed and the neighbor notified). Our neighbor appreciated the notification. On the day of the hemlock treatment, the person...
4.0
30